1-ON-1 SESSIONS
Need help using library technology? Downloading books/music to your device? Schedule a free, one-on-one session for a maximum of 60 minutes. Keep in mind many questions can be answered with an email: services@lincolnlib.org.
What Does This Cover?
- How to use the catalog
- Downloading library eBooks, audiobooks, music, and magazines to your e-reader, tablet, smartphone or laptop
- Navigating databases such as Reference USA, AtoZ database, Novelist, etc. And other online resources like Creativebug, Kanopy, etc.
- Training in our Library Apps such as Libby and Freegal
- Using a USB flash drive to save personal files
Useful Resources
While we’re unable to offer in-depth computer assistance/training, we recommend:
- Learning Express Library: Offers 90+ courses on topics such as computer basics, Internet basics, Adobe Illustrator and Photoshop, and MS Office tools like Word, Outlook, Access, Excel, PowerPoint, and SharePoint. Create a free account to access these tools.
- GCF Global: For almost 20 years, the GCFLearnFree.org program has helped millions around the world learn the essential skills they need to live and work in the 21st century. From Microsoft Office and email to reading, math, and more.
- GetSetUp: The Michigan Department of Health and Human Services and GetSetup-Michigan are offering free, live interactive online classes. Classes focus on supporting the use of digital devices such as computers, smartphones, and tablets as well as other services such as Zoom, social media, and more.
Appointment Information
- Appointments are available based on library staff availability; patrons may book sessions one at a time and are able to have up to one session a week.
- We make every effort to fulfill appointment requests as soon as possible, but during peak periods there can be a wait of 1-2 weeks.
- Library staff members are unable to troubleshoot hardware and/or software problems or repair devices. The library is not liable for any damage to customer equipment that may occur during a help session.
- Library staff may not be able to provide assistance for all device types, programs, and problems.
- Library staff cannot give professional tax, legal, financial, or health care advice.
- Patrons can use their own equipment during a One-on-One session; however, Techs may not be able to provide assistance for non-standard software.
- Please let the instructor know in advance that you wish to use a library computer for instruction (Library computers run on the Windows 10 operating system.)
